Training Agents

Not just for your customers.For your team, too.

Put your SOPs, product knowledge, playbooks and training videos behind one private AI assistant. Your team asks it instead of asking you, and gets the answer with the document or video that backs it up.

A sales team in a meeting room asking the Fig.1 AI Training Agent how to position a new product
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Live training agents

See a real one.

These are training agents our clients run today. Open one and ask it what a new hire would ask.

What it does

Every answer your team needs, without digging through a shared drive.

The same agent that answers your customers, trained on what your team needs to know. Automate the routine questions, and let people focus on the work.

  • Onboarding

    Policies, systems and how-tos, answered on day one. New hires stop interrupting the floor and start contributing.

  • Sales enablement

    Selling points, pricing, sell sheets and the buyer's last objection, before the meeting, not after.

  • Operations

    Procedures, escalation paths and compliance, with the video walkthrough attached to the answer.

  • Private by design

    Behind your login, never on your public site. Your knowledge stays yours.

On the floor

New staff ask the agent, not the manager.

Allergens, pairings, how to ring something in: every question a new server would normally pull a manager aside for gets answered at the table, with the training clip attached. Managers see what gets asked most and fix the training, not the symptom.

  • Answers come only from your approved material
  • Every answer links its source
  • Questions are tracked, so gaps show up fast
A new server asking the training agent about allergens and pairings
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How it works

Live for your team in a day.

  1. Today

    Add your material

    Upload SOPs, product documents, playbooks and training videos, or connect the drive they live in.

  2. Today

    Set the rules

    Tell FigBotâ„¢, your built-in setup assistant, who the agent is for and how it should answer. Scope by role or location.

  3. Day 1

    Share the link

    Your team signs in and starts asking. Keep adding material and the answers keep up.

Everything in the box

Built for the questions your team asks every day.

  • Reads everything

    PDFs, decks, spreadsheets, your intranet, technical documents, graphs and images.

  • Answers with video

    Training videos become knowledge. The agent shows the clip that answers the question.

  • Shows the gaps

    See what your team asks most, so you know what to train next.

  • Roles and locations

    Scope what each team or location sees. One master agent, local details.

  • 25+ languages

    A multilingual team gets answers in the language each person writes in.

  • Always current

    Update a document once and every answer changes with it. Sync from your drive.

Need the customer-facing version? See Brand Agents

Meet FigBot, built into every plan

Meet FigBotâ„¢.Just tell it what you want, and it builds it for you.

If you can type a message, you can run Fig.1 AI. There is no dashboard to learn. Ask FigBotâ„¢ the way you would ask a teammate, and it sets up your agent, changes an answer, adds a video or designs a Page while you watch.

  • Plain English, not settings

    Describe the agent you want and it builds and deploys it.

  • Edit anything by asking

    Change an answer, add a video, swap a button, write the slides for a Page.

  • Undo any change

    Every action is recorded, so you can roll it back.

Backed by the best.

The most trusted models in AI, inside a platform built around your brand.

Anthropic

Answers from Claude.

Every reply comes from Claude, grounded in your own content, so it answers in your words.

OpenAI

GPT as automatic backup.

If a provider goes down, the conversation continues on GPT without anyone noticing.

  • Private by default

    Conversations stay in your account. Emails and phone numbers are redacted from analytics and exports.

  • 25+ languages

    Switch them on and the agent answers each visitor in the language they write in.

  • Always answering

    If a model or provider is unavailable the reply moves to another automatically.

  • Built by the people who use it

    We run our own business on the platform, so what you get is what we rely on.

FAQ

Questions buyers ask

What is a Training Agent?

A Training Agent is a Fig1 AI agent trained on your internal material instead of your public website: standard operating procedures, product knowledge, playbooks, policies and training videos. Your team asks it questions the way they would ask a colleague, and it answers from your own documents, with the video or page that backs the answer.

Is it private?

Yes. A Training Agent lives behind your login, not on your public site. Conversations stay in your account, and the knowledge you give it is never used to answer customers or anyone outside your team.

What can it learn from?

PDFs, Word and PowerPoint files, spreadsheets, your intranet or help center, videos and anything you can upload or link. It reads technical documents, graphs and images, and you can keep adding material as policies change.

How is it different from searching a shared drive?

A shared drive gives you a list of files. A Training Agent gives you the answer, in plain language, with the source attached. It also tells you what your team asks most, so you can see where training is missing.

Can one agent serve different roles?

Yes. The same agent can answer a new hire, a sales rep and a store manager, and you can scope what each group sees. Franchise and multi-location brands run one master agent with location-specific details.

How long does setup take?

Most teams are live in a day. Upload your material, tell FigBot, the built-in setup assistant, how you want it to behave, and share the link with your team.

What is an AI training assistant for employees?

An AI training assistant is a private chatbot trained on your company's own material, such as SOPs, policies, product knowledge and training videos. Employees ask it questions in plain language and get the answer with the source attached, instead of searching a shared drive or asking a manager. Fig1 AI Training Agents are this, built on the same platform as our customer-facing Brand Agents.

Can AI be used for employee onboarding?

Yes. A Training Agent answers the questions new hires ask in their first weeks, such as how a process works, where a form lives or what a policy says, and shows the training video that goes with the answer. Managers see which questions come up most, so onboarding material improves over time.

Can it train sales reps on products and pricing?

Yes. Reps ask for selling points, pricing rules, discount limits, competitor comparisons and case studies before a call or a buyer meeting, and get an answer in seconds. Wine and spirits suppliers use it to put sell sheets, scores and talking points in a rep's hand on the way into a retailer meeting.

Does it work for restaurants and hospitality staff?

Yes. Servers and bartenders ask about allergens, ingredients, pairings, specials and how to ring an item in, and get the answer at the table with the training clip attached. Managers stop repeating the same answers every shift.

Can it answer from training videos?

Yes. Upload your training videos and the agent treats them as knowledge: it answers the question in text and shows the clip that covers it. You do not need to transcribe or re-write anything.

How does an AI training agent compare with a learning management system (LMS)?

An LMS delivers courses and tracks completion. A Training Agent answers the question someone has right now, on the floor or before a meeting, from the same material. Many teams run both: the LMS for structured courses, the agent for day-to-day questions. The agent also shows you what people ask, which tells you what the next course should cover.

Can it handle SOPs, compliance and safety procedures?

Yes. Upload procedures, compliance documents and safety manuals, and the agent answers step by step from them, with the source linked so staff can verify. Update the document once and every answer changes with it.

Will the agent make things up?

It answers only from the material you give it. When something is not covered, it says so and points the person to a manager or a contact instead of guessing. Every answer links to its source so staff can check it.

Can staff use it on their phones?

Yes. The agent runs in a browser on any phone, tablet or computer, behind your login, with no app to install. Teams on the floor, in the field or at a buyer's office use it the same way.

Does it support multiple languages for a multilingual team?

Yes. The agent replies in the language each person writes in, across 25+ languages, from the same source material. A bilingual kitchen or sales floor gets the same answer in Spanish and English.

Does it work for franchises and multi-location teams?

Yes. One master agent holds the brand standards and procedures, and each location adds its own details such as hours, staff and local rules. Head office updates the master and every location picks up the change.

How much does a Training Agent cost?

Training Agents are priced by monthly plan, like Brand Agents, starting with a free trial. Plans differ by the number of agents, users and features such as locations and integrations. Current pricing is on the pricing page, and we will scope larger rollouts with you.

Put AI to work
for your brand.

Start a free 14-day trial of the platform, or tell us what you need and we will scope it with you.